Privacy Policy

Mold Masters (“Mold Masters,” “we,” “us,” or “our”) operates the website moldmastersinc.com (the “Site”). This Privacy Policy explains what information we collect when you visit or use the Site, how we use it, and the choices you have.

Information We Collect

Information you provide directly — when you request an estimate or submit our contact form, we collect your name, email address, phone number, property address, and details about the mold, water damage, or air quality issue you’re reporting.

Information collected automatically — like most websites, we use cookies and similar technologies (Google Tag Manager and Google Analytics) to understand how visitors use the Site and improve it over time. We also use CallRail to track and record calls placed through phone numbers shown on the Site, for quality and training purposes. You can control cookie preferences through the cookie consent banner shown on the Site, and through your browser settings.

How We Use Your Information

• To respond to estimate requests and contact form submissions
• To schedule inspections, testing, and service appointments
• To send updates related to work you’ve requested
• To measure and improve the performance of our Site and advertising
• To protect the Site against spam and abuse (we use Google reCAPTCHA on our forms, which is subject to the Google Privacy Policy and Terms of Service)
• To comply with applicable law

How We Share Information

We do not sell your personal information. We share information only with service providers who help us operate the Site and our business, including Google (Analytics, Tag Manager, reCAPTCHA) and CallRail (call tracking). We may also disclose information if required by law or to protect the rights, property, or safety of Mold Masters, our customers, or others.

Data Security

We take reasonable measures to protect the information we collect, but no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.

Your Choices

You can manage cookie preferences at any time through the cookie consent banner on the Site. To request access to, correction of, or deletion of your personal information, contact us using the information below.

Children’s Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective date” above reflects the most recent revision. Continued use of the Site after a change constitutes acceptance of the updated policy.

Contact Us

Questions about this Privacy Policy can be directed to:
Mold Masters
CA State Contractor Lic. #894664
(310) 388-3900
estimates@moldmastersinc.com